Terms & Conditions

Welcome to The Grand Restaurant By visiting our website, dining with us, or placing an order, you agree to comply with the following terms and conditions. Reservations can be made online, by phone, or in person, and tables will be held for up to fifteen minutes after the reserved time. Large group bookings of eight or more guests may require a deposit to confirm the reservation.

All menu items and prices are subject to change without prior notice, and all prices are subject to applicable taxes. Images used on our website and promotional materials are for illustrative purposes only and may not exactly represent the dishes served. If you have allergies or dietary requirements, please inform our staff before ordering. While we take every precaution, our kitchen handles common allergens, and we cannot guarantee an allergen-free environment.

For online orders and delivery, estimated delivery times may vary due to traffic, weather, or other circumstances beyond our control. Once confirmed, orders cannot be cancelled or refunded unless agreed upon by the restaurant management. Delivery services are only available within our designated service areas. Full payment is required at the time of order for delivery and takeaway orders. We accept cash, credit/debit cards, UPI, and other approved digital payment methods.

Promotional offers are valid only for the specified period and cannot be combined with other discounts unless explicitly stated. Gift vouchers are non-refundable, non-exchangeable, and must be redeemed before their expiry date. All content, images, and branding on our website and promotional materials are the property of The Grand Restaurant and may not be reproduced or used without prior written consent.

We are not responsible for the loss or damage of personal belongings on our premises. By dining with us, you agree to exercise reasonable care for your safety and the safety of others. We reserve the right to update or modify these terms and conditions at any time, and the latest version will always be available on our website.